Question 1

What is included in every Valiido plan?

Accepted Answer

Every plan includes AuditMagic, all ISMS policy templates, 1-Click examples, and 10+ built-in modules for risks, audits, vendors, assets, incidents, and more. You also get unlimited support by email and chat, without any ticket limits.

Question 2

What is the difference between Plus and Pro?

Accepted Answer

Plus is built for teams up to 50 employees that want to start their ISMS right away. Pro is built for larger teams and adds an Expert Pre-Audit Review where a human expert reviews 5 of your documents to ensure compliance and audit-readiness.

Question 3

What does Valiido cost?

Accepted Answer

Plans start at €149 per month, or €124 per month on a yearly plan, with 50 employees included as a flat rate. No setup fee, no consultants on the side, no per-document charges. The full breakdown is on the pricing page.

Question 4

How fast can I get started?

Accepted Answer

Instantly. After payment, you get immediate access to the full platform and can start working on your ISMS the same day.

Question 5

Which standards does Valiido support?

Accepted Answer

Valiido covers ISO® 27001 and VDA® ISA / TISAX®. All policies, examples, and modules map directly to the requirements of both standards and are kept in sync with the latest versions.

Question 6

How many employees can I add?

Accepted Answer

Plus includes up to 50 employees. Pro includes unlimited employees, so you can add as many people as you need without paying extra per seat.

Question 7

What is the Expert Pre-Audit Review?

Accepted Answer

Included in Pro. A human expert personally reviews 5 of your key documents before the audit and gives you concrete feedback on what to improve, so you walk into the audit with confidence.

Question 8

What payment options do you support?

Accepted Answer

You can pay by credit card or via SEPA direct debit. Both monthly and yearly billing are available.

Question 9

Can I cancel anytime?

Accepted Answer

Yes. Monthly plans can be cancelled at any time. Yearly plans run for 12 months and can be cancelled before the next renewal.

Question 10

How long does certification typically take?

Accepted Answer

Most teams using Valiido reach certification in 3 to 6 months, depending on company size, scope, and internal capacity. The structured guide takes you from setup to a passed audit, task by task.

Question 11

Do you provide ISO or TISAX® certification?

Accepted Answer

No. Valiido is software that helps you build and run your ISMS and prepare for the audit. Certification itself is issued by an accredited certification body, which we can recommend on request.

Question 12

Can TISAX® and ISO® 27001 audits be combined?

Accepted Answer

Yes. If you choose a certification body accredited for both, the audits can be performed together, which saves time and effort. Valiido is built so that one ISMS covers both standards.

Question 13

Can I keep using my documents after cancelling?

Accepted Answer

Yes. Documents you have created and downloaded remain yours and can be used in your organization without any restrictions, even after the subscription ends.

Question 14

What is ISO® 27001?

Accepted Answer

ISO® 27001 is the leading international standard for information security management. It defines the requirements for an Information Security Management System (ISMS) - the policies, processes, and controls that protect data inside your organization. A successful audit by an accredited body leads to certification.

Question 15

What is VDA® ISA / TISAX®?

Accepted Answer

TISAX® (Trusted Information Security Assessment Exchange) is the information security standard for the automotive industry, based on the VDA® ISA catalogue. Many car manufacturers and suppliers require TISAX® assessment from their partners. It builds on ISO® 27001 but adds automotive-specific topics.

Question 16

Does Valiido cover both ISO® 27001 and TISAX®?

Accepted Answer

Yes. Every chapter, policy template, and example is mapped to the relevant ISO® 27001 controls and TISAX® questions in parallel. You implement once and the references for both standards are recorded automatically.

Question 17

Can I use Valiido for only one of the two standards?

Accepted Answer

Yes. Scope Valiido to ISO® 27001 or TISAX® alone and only the relevant chapters, controls, and policies render. Anything not in scope stays hidden.

Question 18

What happens when ISO® 27001 or TISAX® release a new version?

Accepted Answer

Valiido updates with the standard. New requirements appear as new tasks in the affected chapters, deprecated ones are marked, and your existing records get re-linked to the latest controls.

Question 19

Are you affiliated with ENX®, VDA®, ISO® or DIN®?

Accepted Answer

No. Valiido is an independent software product and has no affiliation with ENX®, TISAX®, VDA® ISA, ISO® or DIN®. All trademarks belong to their respective owners.

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